Developers McCarthy and Stone in St Luke's Road, Maidenhead have been awarded a Five Star customer satisfaction rating for the 15th year running, in an independent survey announced by the Home Builders Federation.

The Five Star customer satisfaction rating is the highest award any new homes developer can achieve and is only awarded when more than nine out of ten customers would recommend a company to a friend. It is an annual survey carried out by the HBF, involving 1,180 purchasers of McCarthy & Stone’s homes in 2019.

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Julie Ward, National Sales Director for McCarthy and Stone London and South East, said: “We first heard that we had been awarded Five Stars from the HBF back in March, but due to Covid-19 we’ve been unable to announce this news and celebrate this unprecedented achievement."

Stewart Baseley, executive chairman of the Home Builders Federation said: “Consistently delivering new homes, probably the biggest and most emotional investment any individual will make, in a way that satisfies their customers is a huge challenge for a business. Achieving a Five Star rating, meaning that more than nine out of 10 customers are happy with the service provided, is a significant achievement that deserves to be recognised.”