A SON has complained to council chiefs after his dead mother continued to be charged for council services.

Kay George, 79, who lived in Millstream Lane, Slough, died on April 18. However, Slough Borough Council has repeatedly attempted to bill her for services regardless.

Her son, Cllr Colin George, 56, of Wokingham Town Council said: “A week after my mother’s death we received a letter from Slough Borough Council stating that they wished to assess my mother’s finances for her ongoing care from the council.

“I rang the department and explained that my mother was dead and no longer required it. About ten days after that I received a phone call from the council finance assessment department, asking if the appointment to assess her finances was ok. I had to inform them yet again that my mother was dead, and no longer required the service.”

But the council appeared to not have followed up on this information, and the letters continued.

Mr George said: “On May 11 we received an invoice for telecare services that were owing for the month prior to my mother’s death. I contacted the telecare department again to inform them that my mother had died on April 18 and asked them could I settle any outstanding payments required. I made the payment in full.

“On June 5, Slough Borough Council Telecare services me an invoice for the telephone services that I have already paid for, including days after her death.”

“I’ve gone out of my way to tell them that she died, but nothing seems to be taken up in the council. What do I have to do, to make them accept that she is dead? You would have thought in a situation like this they would have jumped to correct it – it has to be embarrassing.

“Are they planning on billing her forever? I hope they realise she can’t use their services anymore, being dead.”

A council spokeswoman said: “We are very sorry to hear Mrs George’s family are continuing to receive invoices from us despite her passing.

“This should not have happened and today we have taken urgent steps to make sure this doesn’t continue.

“The family should not receive another invoice and we apologise for all the inconvenience and upset caused.”